Loopa is a privacy-conscious app designed to help users organize and review important personal records and timeline-based information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you use the app.
We aim to collect only the information needed to provide core app functionality, improve reliability, and support user-requested features. Where possible, we keep processing local to our systems and limit access to authorized personnel and service providers acting on our behalf.
We use information only to operate, maintain, and improve Loopa, including saving entries, displaying history, supporting reminders, providing account or support functions, and keeping the app stable and secure.
We do not use your information for advertising, user profiling, or selling. We do not use your information for AI training, model optimization, or any unrelated commercial purpose. All use of information is limited to the purposes described in this Policy and to the features you choose to use.
Loopa is intended for users who are at least 17 years old. We do not knowingly collect personal information from children under 17. If we learn that a user under 17 has provided personal information, we will take appropriate steps to delete it.
If you believe a minor has provided information to us, please contact us so we can review and address the issue promptly.
Loopa does not perform facial recognition, biometric identification, biometric verification, or face-template creation. We do not use face data to identify a person or infer identity.
If any image processing occurs as part of a user-requested feature, it is limited to the immediate operation needed to complete that request. We do not store face templates or biometric profiles, and any temporary processing data is deleted after the processing is complete.
We use reasonable administrative, technical, and organizational safeguards designed to protect user information against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, encrypted transmission where available, secure storage practices, and limited employee access based on business need.
No method of transmission or storage is completely secure, so we cannot guarantee absolute security. However, we continuously review our protections and apply improvements when appropriate.
We do not sell, rent, or trade user data. We do not share any user-uploaded or user-generated content with any third party except as strictly necessary to provide infrastructure services on our behalf.
Any third-party service provider we use for cloud storage, server hosting, or basic infrastructure operations acts solely on our behalf and only under our instructions. These providers are bound by contractual obligations to protect data security and are not permitted to use user data for advertising, user profiling, AI training, model optimization, their own purposes, redistribution, or any independent access or use of user content.
We do not permit third parties to use your data beyond what we instruct, and we do not use third-party AI services to process user data.
Depending on your location and applicable law, you may have the right to access, correct, delete, or export your personal information. You may also have the right to withdraw consent where processing is based on consent.
To make a request, contact us at t9iy4142jfql@outlook.com. We may need to verify your identity before completing certain requests. If you ask us to delete your information, we will delete or anonymize it where required and feasible, subject to legal or operational retention obligations.
Your information may be processed and stored in countries or regions other than the one where you live. This may occur when we use infrastructure providers or otherwise operate services across different locations.
When data is transferred internationally, we take appropriate steps to protect it in accordance with this Policy and applicable law. Those steps may include contractual safeguards and security controls intended to maintain a consistent level of protection.
Information you provide: We may collect information you choose to enter into Loopa, such as records, notes, dates, titles, labels, images, attachments, and other content you submit through the app.
Information collected automatically: We may collect limited technical data such as device information, app version, operating system version, crash information, diagnostic logs, and usage-related event data needed to keep the app functioning properly.
Cookies and similar technologies: If Loopa uses cookies, local storage, or similar technologies in connection with web-based or embedded services, they are used only for essential functionality, security, and preferences unless otherwise stated. We do not use cookies for advertising profiling.
All AI processing, if used at all, is performed exclusively on our own internal servers. We do not use any third-party AI services to process user data.
User data processed for AI-related features is handled only for the purpose requested by the user, and temporary processing data is deleted after processing is complete. We do not use that data for model training, model fine-tuning, or model optimization. We also do not retain or reuse user content for AI training purposes.
We retain information only for as long as necessary to provide the app, support user requests, and meet legal or operational requirements.
When retention is no longer needed, we delete, anonymize, or otherwise securely dispose of the information in accordance with our retention practices.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or app features. When we make material changes, we will revise the effective date and provide notice where appropriate.
Your continued use of Loopa after an updated policy becomes effective means you acknowledge the revised policy to the extent permitted by law.
By downloading, accessing, or using Loopa, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and handling of information described here.
If you do not agree with this Policy, you should stop using the app.
For questions: t9iy4142jfql@outlook.com